Why Aren't We Using Electronic Health Records?
Greg sent me a link to a CBC.ca story: Doctors too slow to embrace electronic health records.
My first reaction was “Of course doctors don’t want to use electronic health record systems. Have you looked at them? They’re nasty!”
Now, physicians are notorious for resisting change, but we need to step back and think about why they might be resisting this particular change. I see some seeds of it in the CBC article. Almost all of the touted benefits are about making health care professionals do their job better. That’s an important goal, but the only way you’re going to get widespread buy-in is if you also make their job easier. If there was ever an area that’s ripe for user-centric design, it’s this one.